About Heartland
What is Heartland?
Heartland is a locally owned and operated Plumbing and Heating company based in Cody, Wyoming. We are committed to being available when you need us, offering affordable and transparent pricing, and providing top quality services you can rely on. With experience in both residential and commercial plumbing, we offer 24/7 emergency services, regular repairs and maintenance, and fixture installations and replacements.
Are you licensed and insured?
Yes, we are fully licensed and insured.
What brands or parts do you use?
We use quality, name-brand parts and materials we trust. If you have a preference or special request, just let us know.
Services
What types of plumbing services do you offer?
We handle everything from leak repairs to water heater installations, pipe replacements, fixture upgrades, and more. No job is too small!
Do you offer emergency plumbing services?
Yes, we offer after-hours emergency services for urgent plumbing issues. Call us anytime and we will do our best to help quickly, often within 1-2 hours, depending on service location, staff availability, and severity of the issue.
What areas do you service?
We serve communities in Wyoming’s Bighorn Basin. For more information, see our Service Area or give us a call to see if we cover your location! We are happy to travel within the counties surrounding Cody, WY, but our ability to do so may depend on conditions such as weather, time of year, and the exact service location.
Scheduling
How do I schedule a service?
In the case of an emergency, call us at (307) 533-1211 to request service. For routine maintenance, replacements, or installations, call us or schedule your service online here.
How soon can you schedule a service?
Availability depends on current workload, but we aim to schedule appointments as soon as possible—often within 1–2 days. To check our availability, give us a call or schedule a service online and request a time that works for you. For emergencies, call us at (307) 533-1211.
Can I reschedule or cancel my service?
Of course! However, we ask that any changes be made to your appointment at least 24 hours in advance to avoid any late cancellation fees. To request a reschedule or cancellation, please call us at (307) 533-1211 or use the links provided in the service confirmation email you received after scheduling.
Payments
What are your rates?
Rates start at $89/hour. You will be provided with an estimate prior to the start of any work. We offer fair, transparent pricing with no surprise fees. For more information, see our Pricing Details and Service Agreement.
Do you provide free estimates?
We provide estimates for each scheduled service prior to the start of any work. If you would like to request an estimate before scheduling a service, give us a call.
How do I pay?
Payments for most jobs can be made via cash, personal or business check, or by credit or debit card, provided that we have cellular connection to process the payment. For larger jobs, payment can also be made via wire transfer or ACH transfer.
General
When do I need emergency plumbing repairs?
Emergency plumbing repairs are needed when a problem poses a risk to your property, safety, or access to basic water services. If you are unsure, it is better to call and ask than risk water damage or going without water.
Here are common signs you need emergency plumbing service:
- Burst or leaking pipes – can cause serious water damage fast.
- No running water – a sign of a major system issue.
- Sewer backups – health hazard and definitely urgent.
- Water heater leaks or failure – especially in cold weather.
- Overflowing toilets or clogged main drains – can lead to flooding and contamination.
- Frozen pipes – risk of bursting if not addressed quickly.
- Strong gas or rotten egg smell anywhere throughout the house – could indicate a gas leak. Call immediately.
If you are facing any of these, call right away. We offer emergency services to help get things under control as quickly as possible.
How can I prevent plumbing problems in the future?
The best way to prevent future plumbing problems is to schedule regular maintenance for all of your plumbing systems and fixtures.