Privacy Policy
Effective June 30, 2025.
About Heartland Plumbing and Heating
Heartland Plumbing and Heating LLC (“Heartland,” “we,” “us” or “our”) a Wyoming limited liability company, respects your privacy and commits to protecting it through compliance with the terms and practices described in this Privacy Policy. This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from users when they visit us at www.heartland.plumbing (the “Website” or “Site”). This Privacy Policy applies to the personal data that we collect, and information provided to us from third parties, regardless of where the user is located.
Please read this Privacy Policy carefully to understand our policies and practices for processing and storing your personal data. By engaging with our Site, you accept and consent to the practices described in this Privacy Policy and our Terms and Services. This Privacy Policy may change from time to time. Your continued engagement with our Site after any such revisions indicates that you accept and consent to them, so please check this Privacy Policy periodically for updates.
Information Collected
Our Website typically collects two kinds of information about you: (a) information that you provide that personally identifies you; and (b) information that does not personally identify you, that we automatically collect when you visit our Website or that you provide us.
(1) PERSONALLY IDENTIFIABLE INFORMATION
Our definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, mail address, phone number, etc. As a general policy, we do not automatically collect your personally identifiable information when you visit our Website. In certain circumstances, we may request, allow, or otherwise provide you an opportunity to submit your personally identifiable information in connection with a feature, program, promotion, or some other aspect of our Website. For instance, you may provide your name, service address, email address, and phone number when scheduling a service appointment on our Website. We will not sell, share, rent or otherwise make available any of that information to other parties, except that we may disclose the information to third parties who perform services on our behalf in connection with the Site and have a need to access the information in connection with those services.
(2) NON-PERSONAL INFORMATION
Our definition of non-personal information is any information that does not personally identify you. Non-personal information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous. We obtain non-personal information about you from information that you provide us, either separately or together with your personally identifiable information. We also automatically collect certain non-personal information from you when you access our Website. This information can include, among other things, IP addresses, the type of browser you are using (e.g., Internet Explorer, Firefox, Safari, etc.), the third party website from which your visit originated, the operating system you are using (e.g., Windows 8, Mac OS, etc.), the domain name of your Internet service provider (e.g., Comcast, Verizon, etc.), the search terms you use on our Website, the specific web pages you visit, and the duration of your visits.
How We Use and Share the Information Collected
(1) PERSONALLY IDENTIFIABLE INFORMATION
The personally identifiable information you submit to us is generally used to carry out your requests, respond to your inquiries, better serve you, or in other ways naturally associated with the circumstances in which you provided the information. We may also use this information to later contact you for a variety of reasons, such as to communicate with you about appointments, send invoices, provide customer service, provide you with promotional information for our services, or communicate with you about content or other information you have posted or shared with us via our Website. You may opt-out from receiving future promotional information from us, or direct that we not share your information with any affiliated companies.
In certain instances we may also share your personally identifiable information with our third party vendors performing functions on our behalf (or on behalf of our affiliated companies) – e.g., vendors that process payments, administer our promotions, provide us marketing or promotional assistance, analyze our data, assist us with customer service, etc. Our vendors agree to use this information, and we share information with them, only to carry out our requests. We may share your personally identifiable information with third parties such as our co-promotional partners and others with whom we have marketing or other relationships. Except as provided in this Privacy Policy or another of our Policies, or as set forth when you submit the information, your personally identifiable information will not be shared or sold to any third parties without your prior approval.
(2) NON-PERSONAL INFORMATION
We use non-personal information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities, and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you.
Cookies
Heartland may use browser cookies on this Site to keep track of your visit to our Site. A “cookie” is a small amount of data that is sent from a web server to your browser and stored on your computer’s hard drive. Use of cookies may allow Heartland to provide a higher quality, more relevant, customer experience. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or a help screen to learn more about these functions and how to use them. Please be advised that certain sections or functionalities of the Site may be inaccessible to you if your browser does not accept cookies.
Other Sites and Links
We may provide links to third-party websites as a service to our users. Please be aware that we cannot control and are not responsible for the information collection practices of such third-party websites-policies that may differ from those of this Site. We encourage you to review and understand the privacy policies of these other websites before providing any information to them.
Information Access, Change, and/or Deletion
You may access, correct, update, and/or delete any personally identifiable information that you submit to the Site. You may also unsubscribe from mailing lists or any registrations on the Site. To do so, please either follow the instructions on the page of the Site where you provided the information or where you subscribed or registered or contact us.
Heartland has implemented generally accepted standards of technology and operational security to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized Heartland personnel have access to personally identifiable information, and these employees are required to treat this information as confidential. Despite these precautions, Heartland cannot guarantee that unauthorized persons will not obtain access to your personally identifiable information.
Children’s Online Privacy Protection
Heartland Plumbing understands the importance of protecting children’s privacy, particularly in their online interactions. This website is not designed for and does not intentionally target or solicit to children 18 years of age and younger.
Compliance with the Law
Heartland complies with all applicable privacy laws and regulations. Heartland may be compelled to surrender personal user or customer information to United States or other legal authorities without express user consent if presented with a court subpoena or similar legal order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of this Site or a violation of any restrictions on use of materials provided in or through this Site, we may disclose personal user information to our affected business partners or legal authorities.
Consent
By using the Site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Site. We reserve the right to make changes to this Privacy Policy from time to time. Your continued engagement with our Site after any such revisions indicates that you accept and consent to such changes, so please check this Privacy Policy periodically for updates.
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Heartland Plumbing and Heating LLC
501 Stone Street
Cody, WY 82414
United States of America
service@heartland.plumbing